How can we help?

T

Troubleshooting

1 article

• Telephone and E-mail Support→

R

Reporting

2 articles

• How to create reports and filtering→
• Share a chronology externally→

G

Getting started

2 articles

• How to record a new concern→
• Open information shared with me→

A

Account and access

9 articles

• How to send someone a password reset link→
• How to reset your password→
• Group Permissions→
• Change e-mail address, name or role→
• How to add a new user→

A

Administration

38 articles

• Add a new document to the 'Documents' section→
• Add new document category in the 'Documents' section→
• How to request all staff to read a document in the 'Documents' section→
• How do I confirm that I have read a document?→
• How to edit a user→

S

Safeguarding

1 article

• e-learning→

T

Technical

1 article

• Setting up SSO with Microsoft Azure AD→

G

General

1 article

• How to setup or reset Multi-Factor Authentication (MFA)→